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About Great Lakes Carpet and Tile

Great Lakes was started by the Hearns family in Northern Michigan back in 1964. The family eventually made the move to Central Florida in 1997. Darren Hearns then took over the family business and made it into the unique one-stop shop flooring store that it has become.

Certifications

Great Lakes Carpet and Tile is proud to to be authorized to display the "Seal of Approval" granted by the Carpet & Rug Institute.

As you consider your new carpet purchase, please keep the following in mind. The "Seal of Approval" emblem symbolizes our commitment to your satisfaction. We pledge to provide you -- our customer -- with: expert assistance from qualified personnel; products from manufacturers who share our commitment to customer satisfaction; quality installation services in compliance with industry standards.

By purchasing products and services from our store, you can be confident they'll meet the highest standards in the industry. To earn the "Seal of Approval," our staff had to successfully complete a written examination to demonstrate their awareness of the industry standards, and commit to uphold them.

The Carpet and Rug Institute (CRI) designed the "Seal of Approval" Program to enable consumers like you to identify companies that have pledged to provide a satisfying carpet-buying experience. CRI maintains a toll-free customer information line to answer any question you have -- before or after your purchase. By simply calling 800-882-8846, you can talk to a CRI representative, request a free copy of the " Consumer Guide to Selecting, Installing & Maintaining Carpet" or obtain other helpful information. You can also visit the CRI Web site, to assist you in making the best decision regarding your floor covering needs.